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Career

GLOBOCAM has been in business for over 25 years and is a family business that has its mission to “keep trucks on the road” at heart.

Stimulating
and safe

It is in a stimulating and safe environment that our teams work to meet the needs of our customers. The values advocated by GLOBOCAM are exemplified in the positive evolution of our big family

View our job offers

MOTIVATION

Being fully engaged and committed to our work.

INTEGRITY

Making decisions and taking actions based on transparency and honesty.

ATTITUDE

Being positive, loyal, empathetic and open-minded.

CUSTOMER DRIVEN

Improving continuously our way of doing things to improve customer journey.

OUTTHINKING

Innovating by rethinking and redefining our ways of doing business with new ideas.

Us

We are trucks

Benefits

With well-being at the heart of its concerns, GLOBOCAM is proud to be one of the first employers in Quebec to offer a telemedicine service to its employees.

 

Benefit from virtual consultations and medical follow-ups with teams of multidisciplinary professionals via the Dialogue platform.

 

 

Competitive social benefits

Growing company

Annual tools purchase allowance

Competitive salary

Continuous training

Diversified work

Varied schedules

Advancement possibility

Air-conditioned shops (Montreal-Est, Quebec and Levis)

Dynamic atmosphere

Cutting-edge workshop

And more!

Life at
GLOBOCAM

As an employer of choice, GLOBOCAM believes in conducting meaningful activities
to promote the strength of its teams and the recognition of each of their members.

Be part of the team

Be part of the team
Positions
Regions
Schedules
Parts advisor
Cornwall
Permanent / Full Time

Reporting to the Parts Manager, the Parts Advisor’s primary responsibility is to advise clients on parts sales.

The employee is tasked with participating in, adhering to, and collaborating on team activities. Through their contribution, they enhance the group’s performance by ensuring compliance with the policies, procedures, and processes of their department.

Parts advisor

KEY RESPONSIBILITIES

  • Provide respectful customer service and assist them in making decisions that meet their needs
  • Manage incoming phone calls and emails, providing necessary information
  • Promote parts that are on special offer
  • Place part orders based on available inventory
  • Ensure received parts match the order.
  • Maintain accurate records of repair orders, invoices, insurance estimates, and special-order parts
  • Work closely with the service department.
  • Stay informed about new and updated products
  • Assist with merchandise reception when necessary
  • Arrange orders for daily shipping, delivery, or pickup
  • Ensure items not picked up or in low demand are returned to suppliers or stored appropriately
  • Perform any other related tasks

BENEFITS

  • Competitive salary
  • Telemedicine
  • Employee assistance program
  • Opportunity for advancement

REQUIRED SKILLS

  • Strong customer service orientation, conscientious, and respectful
  • Excellent stress management and proactive approach.
  • Strong prioritization skills.
  • Team player
  • Good communication skills
  • Honesty, integrity, courteousness, and autonomy

 

EDUCATION/EXPERIENCE

  • 1 to 2 years of experience in the parts field.
  • High school diploma
  • CPA card (Automobile Parity Card)
  • Asset – Experience in the trucking industry
Technical advisor
Cornwall
Permanent / Full Time

The employee’s role is to participate, adhere to, and collaborate in team activities. Through their contribution, they enhance the group’s performance by ensuring compliance with the policies, procedures, and processes of their service.

Reporting to the Service Director, the technical advisor is responsible for welcoming and responding to our customers’ requests. They must provide excellent customer service to ensure that the customer’s experience at our dealership meets their expectations.

Technical advisor

KEY RESPONSIBILITIES

  • Plan and organize maintenance and mechanical repairs
  • Apply current quality procedures
  • Welcome and satisfy the customer during the maintenance process
  • Ensure impeccable service and follow-up
  • Perform any other related tasks

BENEFITS

  • Competitive salary
  • Telemedicine
  • Employee assistance program
  • Opportunity for advancement

REQUIRED SKILLS

  • Strong focus on customer service and proactivity
  • Excellent stress management, teamwork.
  • Strong prioritization skills
  • Good communication skills
  • Honesty, integrity, courteousness, and autonomy

 

EDUCATION/EXPERIENCE

  • Over 6 months of experience in customer service
  • Asset – Technical advisor diploma (DEP)
  • Asset – Experience in the truck industry
Parts and warehouse advisors Supervisor
Cornwall
Permanent / Full Time

Reporting to the dealership manager, the supervisor of parts and warehouse advisors ensures the smooth operation of the parts and warehouse department’s activities. They oversee practices, enhance work organization, and ensure the maximization of productivity and efficiency through sound management of costs and personnel.

Parts and warehouse advisors Supervisor

KEY RESPONSIBILITIES

  • Manage the personnel within the parts and warehouse advisor team (staffing, labor relations, occupational health and safety, training, evaluation, schedules) in accordance with company policies
  • Coordinate, supervise, and control all activities in both departments to maximize productivity and efficiency by promoting team mobilization and responsibility (validation of new customer accounts, validation of order deadlines, allocation of personnel based on demands, inventory management, execution of provided reports, etc.)
  • Ensure the implementation of established procedures and standards, including: Telephone, counter, and workshop orders (applies to the parts advisor team)
  • Receiving, preparing orders, and merchandise shipping, such as parts sorting, cleanliness of the premises, parts availability management, etc. (applies to the warehouse team)
  • Ensure the parts advisor team’s adherence to company policies in transactional matters (completed customer credits, credits and corrections, issuing customer credits, error tracking and correction, price corrections, etc.)
  • Handling customer complaints
  • Support the dealership manager in the administration of financial and material resources in accordance with internal procedures
  • Any other related tasks

BENEFITS

  • Competitive salary
  • Telemedicine
  • Employee assistance program
  • Opportunity for advancement

REQUIRED SKILLS

  • Proactivity, effective motivator, and perseverance
  • Strong prioritization, planning, and organizational skills
  • Leadership, interpersonal skills, and a good team spirit
  • Resilience to stress
  • Customer service competence

 

EDUCATION/EXPERIENCE

  • Proficiency in both oral and written French and English
  • Team management skills
  • Experience in customer service and warehouse operations (at least one of them)
  • Experience in a parts department (an asset)
  • Proficiency in Microsoft Office suite
Parts assistant Director
Cornwall
Permanent / Full Time

Reporting to the dealership manager, the Assistant Manager for Parts is responsible for executing activities related to the operations of the parts department, focusing on efficiency and growth in line with the company’s vision and mission. They ensure smooth bilateral communication within their unit.

Parts assistant Director

KEY RESPONSIBILITIES

  • Ensure optimal management of allocated human and material resources, with performance measured by customer satisfaction, adherence to manufacturer practices and requirements, cost control, synergy with other departments, and staff development
  • Foster workforce development, satisfaction, and performance
  • Guide the team, maximize the use of relevant training, create a stimulating work environment, and implement best practices and work procedures
  • Actively contribute to achieving the company’s financial goals and ensure the deployment and effectiveness of policies and procedures related to the department
  • Ensure compliance with CNESST rules
  • Recommend actions based on risk assessments related to CNESST
  • Daily follow-up on actions required to achieve performance measures
  • Perform any other related tasks

BENEFITS

  • Competitive salary
  • Telemedicine
  • Employee assistance program
  • Opportunity for advancement

REQUIRED SKILLS

  • Proactivity
  • Excellent communication skills
  • Demonstrated leadership
  • Mobilizer
  • Customer service focus
  • Employee experience focus

 

EDUCATION/EXPERIENCE

  • Proficiency in both oral and written French and English
  • Relevant education in operations management and/or 7 to 10 years of relevant experience
  • Asset – Knowledge of Karmak software
MECHANIC TECHNICIAN
Cornwall
Permanent / Full Time

Reporting to the Service Manager, the mechanic is responsible for the maintenance and repair of heavy vehicles, according to the work order issued by the workshop foreman. They must work safely and follow the procedures established by the dealership and the corporation.

MECHANIC TECHNICIAN

KEY RESPONSIBILITIES

  • Safely perform the necessary repairs or maintenance listed on the work order with precision and efficiency, following dealership standards
  • Request parts required for truck repair in collaboration with the parts department
  • Follow procedures for all warranty repairs
  • Work closely with technical advisors and foremen to inform them of any additional required work or unforeseen issues
  • Document all work performed on the truck on the work order
  • Participate in training provided by the dealership
  • Diagnose trucks for repair and subsequently carry out the repairs
  • Conduct road tests with the vehicle if necessary
  • Report any equipment defects or malfunctions to the supervisor promptly
  • Perform any other related tasks. *Tasks may vary depending on the mechanic’s experience and training

BENEFITS

  • Competitive salary
  • Telemedicine
  • Employee assistance program
  • Group insurance
  • Participation in an RRSP (Retirement Savings Plan)
  • Opportunity for advancement

REQUIRED SKILLS

  • Positive, committed, and proactive attitude
  • Manual dexterity and autonomy
  • Team spirit and collaboration
  • Initiative
  • Ability to work outdoors
  • Organizational skills and resourcefulness

 

EDUCATION/EXPERIENCE

  • Minimum of 2 years of experience required
Shipping and Receiving Clerk
Cornwall
Permanent / Full Time

Reporting to the Parts Manager, the primary mandate of the Shipping and Receiving Clerk is to ensure the compliance of arriving merchandise and subsequently organize the received items.

Shipping and Receiving Clerk

KEY RESPONSIBILITIES

  • Prepare orders and load them into delivery trucks.
  • Unpack received orders and store the parts in a secure location.
  • Keep inventory up to date in the software.
  • Ensure defective parts are sent back to the supplier when a part needs to be replaced.
  • Work closely with the service department and parts clerks.
  • Ensure cleanliness of the workplace both at the reception counter and in the warehouse.
  • Ensure that the equipment used is safe and immediately inform the supervisor if it does not meet standards.
  • Perform all other related tasks.

BENEFITS

  • Competitive salary
  • Telemedicine
  • Employee assistance program
  • Group insurance
  • Participation in an RRSP (Retirement Savings Plan)
  • Opportunity for advancement

REQUIRED SKILLS

  • Have a positive and dynamic attitude.
  • Strong ability to work in a team.
  • Be proactive, rigorous, and meticulous.
  • Good computer knowledge.

EDUCATION/EXPERIENCE

  • Minimum of 6 months of warehouse experience.
  • High school diploma.
  • Asset: Forklift license.

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    If you are interested in a particular position, select it. Otherwise, select the spontaneous application option. Our team will contact you if your application is successful.






    *English is a prerequisite for the majority of our posted positions due to our affiliation with the American manufacturer Daimler, which communicates with us strictly in English (manuals, training, etc.)

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      Our latest news

      Check out the company and industry news highlights.

      GLOBOCAM OPENS A NEW DEALERSHIP IN CORNWALL, ONTARIO. CORNWALL, ONTARIO, April 09, 2024 – GLOBOCAM, the largest network of heavy-duty truck dealerships in Quebec, is proud to announce the opening of a brand-new sales, parts, and service dealership in the Cornwall region. This opening marks an important step in GLOBOCAM’s growth plan, as it establishes its operations for the first-time outside Quebec in the Ontario market. GLOBOCAM now becomes the exclusive distributor of Freightliner and Western Star trucks in the Cornwall region.   “I’m delighted with our commitment to Ontario customers. The strategic Cornwall region, located on major highways, represents much more than a business opportunity. It’s our promise to provide exceptional service, to be the reliable and indispensable partner for those who travel our roads from east to west, from Quebec to Ontario, ensuring the sustainability of our economy.” commented Maxime Boyer, President at GLOBOCAM.   With 7 new points of service since 2016, including the acquisitions of Quebec City and Lévis in 2016, Beauce in 2021, Sherbrooke in 2022, Trois-Rivières in 2023 and Cornwall in 2024, GLOBOCAM now has over 550 employees across Quebec and Ontario. With this 10th location in Canada, GLOBOCAM is pursuing its ambitious goal of delivering 2,500 trucks a year by 2025.   Maxime Boyer has taken over the family business founded by his father and is determined to carry on the legacy of quality and customer service for which GLOBOCAM is renowned. With a strategic plan focused on innovation, expansion, and diversification of its service and product offering, the company continues to expand its network of heavy-duty truck dealerships, while maintaining its commitment to operational excellence and customer satisfaction.

      GLOBOCAM, the largest network of heavy-duty truck dealerships in Quebec, announce the opening of a brand-new dealership in the Cornwall region of Ontario

      GLOBOCAM OPENS A NEW DEALERSHIP IN CORNWALL, ONTARIO....
      April 09 - 2024
      APRIL FOOLS! You’ve been tricked! At the moment, our team doesn’t do submarines. Nevertheless, we are available at all our dealerships to help you with the purchase of new and used trucks, as well as for parts sales and service. Don’t hesitate to contact us! The Globocam team

      Globocam Will Distribute H20 Australia Products in Canada

      APRIL FOOLS!...
      April 01 - 2024
      Carrying out preventive maintenance on a heavy vehicle is not only essential for the longevity of a truck, but also to ensure the safety of drivers and avoid downtime due to mechanical breakdown, especially with winter approaching!   When you purchase a heavy-duty vehicle, you’ll receive an operator’s manual with recommended maintenance intervals. We suggest that you follow the recommendations given, since, overall, regular maintenance carried out in accordance with the manufacturer’s recommendations for your particular application, will help to avoid potential breakdowns.     Time is money   Even if the vehicle is new, the sooner problems are detected, the quicker and easier they can be resolved. A simple loose bolt can cause serious damage to a vehicle! A poorly maintained truck or one with the wrong parts can lead to serious problems on other parts of the truck, such as progressive damage, and can cause a very long downtime, hence the importance of choosing quality parts to keep your truck on the road. It’s no secret that a stopped truck is a loss of revenue.     Ensuring your truck’s warranty   To take full advantage of your truck’s warranty, here are a few elements to check regularly: oil filters, air conditioning, bolt tightening, battery, suspension tightening, to name just a few. As an example, something as simple as checking tire pressure can help save fuel.   Winter is just around the corner! Don’t forget to carry out all the checks you need to drive with peace of mind during the winter season.       Don’t hesitate to contact our experts in the Service Department for advice on recommended maintenance for your truck, or to book an appointment. We have 9 dealerships in Quebec to serve you better – find the address nearest you at globocam.ca/contact-us. Be proactive, take care of your truck with recommended maintenance, and stay on the road longer!
      entretien camion lourd

      Heavy-duty truck maintenance and warranty

      Carrying out preventive maintenance on a heavy vehicle is not only essential for the longevity of a truck, but also to ensure the safety of drivers and avoid downtime due to mechanical breakdown,...
      November 03 - 2023
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