Career

The role of the Administrative Clerk is to provide support to the Parts team, including data entry and document filing.

MAIN TASKS AND RESPONSABILITIE

• Enter data and invoices
• Filing documents
• Reconcile invoices and purchase orders
• All other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Ability to manage multiple files at the same time
• Thoroughness, autonomy, reliability and organization
• Professionalism and ease of learning
• Bilingualism
• Essential – Knowledge of office 365 suite
• Essential – DES
• Asset – Heavy Duty Vehicle Experience

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The role of the Financial Services Manager is to sell customers financing and insurance programs, as well as other after-market items.

MAIN TASKS AND RESPONSABILITIES

• Sell financing, life and health insurance as well as various coverages
• Process financing and leasing transactions accurately and fairly through financing sources for approval
• Negotiate with financial institutions in case of refusal and submit, if necessary, the file to his superior for the negotiation of special conditions
• Collaborate with sales managers to achieve a reasonable profit on each sale
• Establish and maintain good business relationships with several sources of financing, including manufacturers and their financial subsidiaries
• Any other related duties

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Excellent communication skills and good resistance to stress
• Organizational skills and ability to manage multiple files at the same time
• Interpersonal skills, dynamism and persuasiveness
• Customer service skills
• Courtesy, discretion and autonomy
• Professionalism and bilingualism
• Essential – High school diploma or higher
• Essential – Experience in customer relations
• Essential – Sales experience
• Asset – DEP in sales
• Asset – At least three years experience in the heavy vehicle or automotive sales field

The primary responsibility of the Parts Clerk is to meet the needs of his clients. He must offer the best service to our costumer respectfully and assist them in their decisions.

MAIN TASKS AND RESPONSABILITIES

• Assist internal and external customers (retail and shop) in selecting parts in an efficient manner and provide high quality service
• Inform customers about parts, accessories and specials
• Ensure that customers are aware of the full range of products
• Respond to phone calls and emails with the information required by the caller
• Ensure that parts requests are invoiced and that all customers receive their copy of the invoice
• Maintain records of repair orders, invoices, insurance estimates and special order parts
• Follow up on back orders
• Verify, on a weekly basis, the records of orders to be picked up or delivered as well as those on hold

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Strong customer service orientation, conscientious and respectful
• Excellent stress management
• Strong in priority managing priorityies
• Teamwork
• Good communication skills
• Honesty, integrity, courtesy and self-reliance
• Bilingualism

The Sales Manager is responsible for developing sales strategies as well as designing, developing and improving sales and performance processes while ensuring that the team under his/her direction achieves the objectives set by the company.

MAIN TASKS AND RESPONSABILITIES

• Be a good motivator and support his/her team in achieving their objectives
• Manage and administer the CRM
• Follow and support the representatives in their business development
• Ensure the management and follow-up of the truck inventory
• Supervise a team of two sales representatives and a sales coordinator
• Manage the evaluation and purchase of used trucks
• Prepare budgets and follow up on results

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Continuous training

PREREQUISITES

• Problem solving and teamwork skills
• Strategic approach, positive attitude and autonomy
• Leadership and good people management skills
• Results oriented, ability to manage priorities
• Essential – Bachelor’s degree in Marketing or Business
• Administration/Management
• Essential – 8 to 10 years experience in a sales management role
• Essential – Intermediate/Advanced level of proficiency in the Office suite
• Essential – Excellent English and French language skills (oral and written)
• Asset – Experience in heavy vehicle sales

The role of the Technical Advisor is to welcome customers and gather the information required to determine the repair and maintenance needs of their vehicles. He is also responsible for promoting the sale of maintenance services and arranging the work schedule while ensuring the quality of customer service.

MAIN TASKS AND RESPONSABILITIES

• Respond to phone calls in a timely and courteous manner and assist customers with their inquiries
• Follow-up with customers on order parts received and schedule a repair appointment
• Perform repair quotes and follow-up with related departments
• Write the repair orders, update them as work progresses and close them when the file is closed
• Determine vehicle warranties
• Perform data entries on the computer
• Track repairs on a systematic basis and keep customers informed of repair development
• Promote our specials and preventive maintenance
• Any other related task

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Essential – High school diploma or higher
• Asset – Technical Advisor DEP or more than 6 months experience in the field
•  Asset – Truck experience
•  Strong customer service skills
•  Communication skills
•  Ability to manage multiple files at the same time
• Excellent stress resistance
• Strong teamwork skills
•  Courtesy, discretion
•  Autonomy
• Bilingualism

The role of the Technical Advisor is to welcome customers and gather the information required to determine the repair and maintenance needs of their vehicles. He is also responsible for promoting the sale of maintenance services and arranging the work schedule while ensuring the quality of customer service.

MAIN TASKS AND RESPONSABILITIES

• Respond to phone calls in a timely and courteous manner and assist customers with their inquiries
• Follow-up with customers on order parts received and schedule a repair appointment
• Perform repair quotes and follow-up with related departments
• Write the repair orders, update them as work progresses and close them when the file is closed
• Determine vehicle warranties
• Perform data entries on the computer
• Track repairs on a systematic basis and keep customers informed of repair development
• Promote our specials and preventive maintenance
• Any other related task

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Essential – High school diploma or higher
• Asset – Technical Advisor DEP or more than 6 months experience in the field
•  Asset – Truck experience
•  Strong customer service skills
•  Communication skills
•  Ability to manage multiple files at the same time
• Excellent stress resistance
• Strong teamwork skills
•  Courtesy, discretion
•  Autonomy
• Bilingualism

The role of the Technical Advisor is to welcome customers and gather the information required to determine the repair and maintenance needs of their vehicles. He is also responsible for promoting the sale of maintenance services and arranging the work schedule while ensuring the quality of customer service.

MAIN TASKS AND RESPONSABILITIES

• Respond to phone calls in a timely and courteous manner and assist customers with their inquiries
• Follow-up with customers on order parts received and schedule a repair appointment
• Perform repair quotes and follow-up with related departments
• Write the repair orders, update them as work progresses and close them when the file is closed
• Determine vehicle warranties
• Perform data entries on the computer
• Track repairs on a systematic basis and keep customers informed of repair development
• Promote our specials and preventive maintenance
• Any other related task

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Essential – High school diploma or higher
• Asset – Technical Advisor DEP or more than 6 months experience in the field
•  Asset – Truck experience
•  Strong customer service skills
•  Communication skills
•  Ability to manage multiple files at the same time
• Excellent stress resistance
• Strong teamwork skills
•  Courtesy, discretion
•  Autonomy
• Bilingualism

The role of the warehouse clerk is to handle the various tasks related to the receipt, shipment and storage of goods.

MAIN TASKS AND RESPONSABILITIES

• Perform receipt of goods
• Placing the goods in the warehouse
• Prepare for shipment of goods
• Responsible for the filing and maintenance of the parts warehouse
• Perform parts handling
• All other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Rigorous and precise
• Good physical fitness
• Organized and thorough
  
• Strong teamwork skills
  
• Enabled with computers
  
• Autonomy
  
• Essential – High school level or higher required
  
• Essential – Valid Driver’s License
  
• Asset – Forklift Proficiency Cards
  
• Truck Experience Asset

The role of the warehouse clerk is to handle the various tasks related to the receipt, shipment and storage of goods.

MAIN TASKS AND RESPONSABILITIES

• Perform receipt of goods
• Placing the goods in the warehouse
• Prepare for shipment of goods
• Responsible for the filing and maintenance of the parts warehouse
• Perform parts handling
• All other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Rigorous and precise
• Good physical fitness
• Organized and thorough
  
• Strong teamwork skills
  
• Enabled with computers
  
• Autonomy
  
• Essential – High school level or higher required
  
• Essential – Valid Driver’s License
  
• Asset – Forklift Proficiency Cards
  
• Truck Experience Asset

The role of the Workshop Foreman is to ensure that repairs are done correctly and efficiently by qualified technicians and that the after-sales service consistently maintains a high level of customer satisfaction.

MAIN TASKS AND RESPONSABILITIES

• Receive requests from the technical advisor and distribute them to the appropriate technician according to the type of task
• Provide technical support and coaching to technicians
• Maintain a high quality repair service and minimize returns to the shop
• Perform intermittent audits of work performed to control thoroughness and quality
• Check the progress of each repair throughout the shift
• Participate in the resolution of customer complaints in collaboration with your supervisor
• Monitor the condition of the shop, including cleanliness, safety and equipment condition, and report problems to the department manager as required
• Ensure the smooth operation of the Express Assessment
• Maintain communication between crews on each shift
• Understand and ensure compliance with manufacturer’s warranty terms and policies
• Establish and document periodic meetings with technicians
• Follow Elite Support requirements
• Maintain a safe work environment
• Present yourself in a professional manner
• Perform other duties as required and directed by management
• Any other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Strong ability to adapt
• Ability to manage several cases at the same time
• Communication skills
• Ability to act as a change agent
• Ability to coach technicians
• Strong customer service skills
• Excellent resistance to stress
• Autonomy
• Functional English
• Essential – Minimum 10 years experience in heavy vehicle mechanics
• Asset – A minimum of 2 years experience in a similar position
• Hold a card issued by the Parity Committee in regions subject to collective agreement decrees, if applicable

The role of the Workshop Foreman is to ensure that repairs are done correctly and efficiently by qualified technicians and that the after-sales service consistently maintains a high level of customer satisfaction.

MAIN TASKS AND RESPONSABILITIES

• Receive requests from the technical advisor and distribute them to the appropriate technician according to the type of task
• Provide technical support and coaching to technicians
• Maintain a high quality repair service and minimize returns to the shop
• Perform intermittent audits of work performed to control thoroughness and quality
• Check the progress of each repair throughout the shift
• Participate in the resolution of customer complaints in collaboration with your supervisor
• Monitor the condition of the shop, including cleanliness, safety and equipment condition, and report problems to the department manager as required
• Ensure the smooth operation of the Express Assessment
• Maintain communication between crews on each shift
• Understand and ensure compliance with manufacturer’s warranty terms and policies
• Establish and document periodic meetings with technicians
• Follow Elite Support requirements
• Maintain a safe work environment
• Present yourself in a professional manner
• Perform other duties as required and directed by management
• Any other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Strong ability to adapt
• Ability to manage several cases at the same time
• Communication skills
• Ability to act as a change agent
• Ability to coach technicians
• Strong customer service skills
• Excellent resistance to stress
• Autonomy
• Functional English
• Essential – Minimum 10 years experience in heavy vehicle mechanics
• Asset – A minimum of 2 years experience in a similar position
• Hold a card issued by the Parity Committee in regions subject to collective agreement decrees, if applicable