Career

The role of the Administrative Clerk is to provide support to the Parts team, including data entry and document filing.

MAIN TASKS AND RESPONSABILITIE

• Enter data and invoices
• Filing documents
• Reconcile invoices and purchase orders
• All other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Ability to manage multiple files at the same time
• Thoroughness, autonomy, reliability and organization
• Professionalism and ease of learning
• Bilingualism
• Essential – Knowledge of office 365 suite
• Essential – DES
• Asset – Heavy Duty Vehicle Experience

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The mechanic is responsible for the repair and maintenance of heavy vehicles, according to their work order and the description issued by the shop foreman. They must work safely and follow the procedures put in place by the dealership.

MAIN TASKS AND RESPONSABILITIES

• Safely perform the repair or maintenance required on the work order accurately and efficiently, as per dealer standards.
  
• Make the request for parts that are necessary for the truck restart in collaboration with the parts department.
  
• Follow procedures for all repairs that are under warranty

BENEFITS

• Competitive salary
• Continuous training
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Financial assistance for the acquisition of tools

PREREQUISITES

• Positive and committed attitude
  
• Demonstrate manual dexterity and autonomy
  
• Teamwork and collaboration
  
• Initiative and ability to work within tight deadlines
  
• Be organized and resourceful
  
• DEP- Heavy Vehicle Mechanics
  
• Functional English
  
• CPA Card

The primary responsibility of the Parts Clerk is to meet the needs of his clients. He must offer the best service to our costumer respectfully and assist them in their decisions.

MAIN TASKS AND RESPONSABILITIES

• Assist internal and external customers (retail and shop) in selecting parts in an efficient manner and provide high quality service
• Inform customers about parts, accessories and specials
• Ensure that customers are aware of the full range of products
• Respond to phone calls and emails with the information required by the caller
• Ensure that parts requests are invoiced and that all customers receive their copy of the invoice
• Maintain records of repair orders, invoices, insurance estimates and special order parts
• Follow up on back orders
• Verify, on a weekly basis, the records of orders to be picked up or delivered as well as those on hold

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Strong customer service orientation, conscientious and respectful
• Excellent stress management
• Strong in priority managing priorityies
• Teamwork
• Good communication skills
• Honesty, integrity, courtesy and self-reliance
• Bilingualism

The shipping and receiving clerk’s main mandate is to ensure the conformity of the merchandise upon arrival and to organize it in an appropriate and secure manner. He is also responsible for preparing orders to be shipped.

MAIN TASKS AND RESPONSABILITIES

• Unpack incoming orders and place parts in a secure location
• Return defective parts that need to be replaced to the supplier
• Maintain inventory in the appropriate software
• Prepare orders to be shipped and load them into delivery trucks
• Ensure the cleanliness of the workplace, both at the receiving counter and in the warehouse
• Work closely with the service department and parts clerks
• All other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Continuous training

PREREQUISITES

• Have a positive and dynamic attitude
• Strong ability to work in a team
• Be proactive, rigorous and meticulous
• Have a good computer knowledge
• Have a minimum of 6 months experience in a warehouse
• Have a high school diploma
• Asset – Forklift card

The role of the Workshop Foreman is to ensure that repairs are done correctly and efficiently by qualified technicians and that the after-sales service consistently maintains a high level of customer satisfaction.

MAIN TASKS AND RESPONSABILITIES

• Receive requests from the technical advisor and distribute them to the appropriate technician according to the type of task
• Provide technical support and coaching to technicians
• Maintain a high quality repair service and minimize returns to the shop
• Perform intermittent audits of work performed to control thoroughness and quality
• Check the progress of each repair throughout the shift
• Participate in the resolution of customer complaints in collaboration with your supervisor
• Monitor the condition of the shop, including cleanliness, safety and equipment condition, and report problems to the department manager as required
• Ensure the smooth operation of the Express Assessment
• Maintain communication between crews on each shift
• Understand and ensure compliance with manufacturer’s warranty terms and policies
• Establish and document periodic meetings with technicians
• Follow Elite Support requirements
• Maintain a safe work environment
• Present yourself in a professional manner
• Perform other duties as required and directed by management
• Any other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Strong ability to adapt
• Ability to manage several cases at the same time
• Communication skills
• Ability to act as a change agent
• Ability to coach technicians
• Strong customer service skills
• Excellent resistance to stress
• Autonomy
• Functional English
• Essential – Minimum 10 years experience in heavy vehicle mechanics
• Asset – A minimum of 2 years experience in a similar position
• Hold a card issued by the Parity Committee in regions subject to collective agreement decrees, if applicable

The role of the Workshop Foreman is to ensure that repairs are done correctly and efficiently by qualified technicians and that the after-sales service consistently maintains a high level of customer satisfaction.

MAIN TASKS AND RESPONSABILITIES

• Receive requests from the technical advisor and distribute them to the appropriate technician according to the type of task
• Provide technical support and coaching to technicians
• Maintain a high quality repair service and minimize returns to the shop
• Perform intermittent audits of work performed to control thoroughness and quality
• Check the progress of each repair throughout the shift
• Participate in the resolution of customer complaints in collaboration with your supervisor
• Monitor the condition of the shop, including cleanliness, safety and equipment condition, and report problems to the department manager as required
• Ensure the smooth operation of the Express Assessment
• Maintain communication between crews on each shift
• Understand and ensure compliance with manufacturer’s warranty terms and policies
• Establish and document periodic meetings with technicians
• Follow Elite Support requirements
• Maintain a safe work environment
• Present yourself in a professional manner
• Perform other duties as required and directed by management
• Any other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Strong ability to adapt
• Ability to manage several cases at the same time
• Communication skills
• Ability to act as a change agent
• Ability to coach technicians
• Strong customer service skills
• Excellent resistance to stress
• Autonomy
• Functional English
• Essential – Minimum 10 years experience in heavy vehicle mechanics
• Asset – A minimum of 2 years experience in a similar position
• Hold a card issued by the Parity Committee in regions subject to collective agreement decrees, if applicable

The yard switcher is responsible for moving the trucks for various purposes, including driving them to the service bays indicated by the shop team, at their request.

MAIN TASKS AND RESPONSABILITIES

• Ensure that trucks are parked properly and in the right place
• Remove snow from trucks during the winter season before driving them into the shop
• Work in close collaboration with the technicians
• Perform minor building maintenance when necessary
• All other related tasks

BENEFITS

• Competitive salary
• Telemedicine
• Group insurance
• Employee Assistance Program
• Participating in an RRSP
• Opportunity for advancement

PREREQUISITES

• Positive and committed attitude
• Demonstrate manual dexterity and autonomy
• Team player and collaborative spirit
• Sense of initiative and ability to work under tight deadlines
• Organized and resourceful
• Essential – Class 1 driver’s license
• Asset – Experience in a similar position